Delivery & Manufacturing Timeframes
At JJ's Personalised gifts we aim to have your items made and shipped out to you ASAP. Unfortunately as each item is made to order there is a delay incurred.
Our Maximum manufacturing time is
Personalised Items 2 Weeks + Shipping Time
Non - Personalised Items & Edible Items 2 Weeks + Shipping Time
your items may or may not be sent quicker than this depending on the item/s & our workload at the time but this is a Maximum time frame.
We endeavour to do our best to get your order to you as quickly as possible.
During Busy Periods (Christmas, Easter etc) there may be a delay in your order however if there will be you will be notified of this upon ordering if it exceeds our Maximum manufacturing time, and will be given an option to cancel if you wish to do so.
When ordering as a gift or for a special occasion & it needs to be received by a certain date, please be sure to allow the amount of time required for both manufacturing & Shipping and place your order in advance to avoid disappointment
RUSH SERVICE - We may be able to supply a Rush service for your order depending on our workload and the order , There may or may not be a charge for this however all details would need to be discussed BEFORE placing an order Via Email Or Facebook.
JJ's Personalised Gifts post Australia Wide , we Do Not offer World wide postage at this stage.
All items include a manufacturing time before items are shipped.
We have no control once your parcel has left our possession , It then becomes responsibility of the shipping company
All parcels include a tracking number which you can use to see the status of your parcel once it has been dispatched.
We will supply you with the tracking number via email once your order has been Shipped.
- For Standard Post Please allow up to 10 Business days once shipped.
- For Express Post Please allow up to 3 Business days once shipped.
Choosing express post does NOT mean that we are able to complete your personalised products any quicker.
The manufacturing process period will still apply.
Express Post ONLY refers to the shipping method that is used to send your orders to you
Pick Up is Currently not available sorry
We now offer a Flat Rate Shipping option of $9.95 Australia Wide.
We also offer the option of Express Shipping on some items, you can choose to select this at checkout.
All orders over $100 are eligible for FREE SHIPPING – just click the free shipping button at checkout. This button will only appear if your order total is greater than one hundred dollars.